Basic Plan:
Essential IT Support
$500/mo
Services Included:
- Help Desk Support:
- 24/7 email support
- Business hours phone support
- Remote assistance for common issues
- Network Monitoring:
- Basic network performance monitoring
- Alerting for critical issues
- Device Management:
- Patch management for desktops and laptops
- Antivirus and anti-malware management
- Backup Solutions:
- Monthly backup of critical data (limited storage capacity)
- Basic disaster recovery plan
- User Management:
- Basic user account administration
- Password management assistance
POPULAR
Standard Plan: Comprehensive IT Management
$1500/mo
Services Included:
- Help Desk Support:
- 24/7 email and phone support
- Remote and on-site support for common issues
- Network Monitoring and Management:
- Advanced network performance monitoring
- Proactive issue resolution and optimization
- Device Management:
- Comprehensive patch management for all devices
- Advanced antivirus and anti-malware solutions
- Device performance monitoring
- Backup and Recovery:
- Weekly backups with increased storage capacity
- Enhanced disaster recovery plan with faster recovery times
- User Management:
- Advanced user account administration
- Single Sign-On (SSO) and multi-factor authentication (MFA) setup
- Security:
- Regular security audits and vulnerability assessments
- Firewall management and intrusion detection
Premium Plan:
Full-Service IT Partnership
$3000/mo
Services Included:
- Help Desk Support:
- 24/7 dedicated support line
- Remote and unlimited on-site support
2. Network Monitoring and Management:
- Comprehensive network performance monitoring and management
- Custom network optimization strategies
3. Device Management:
- Full lifecycle management of all IT assets
- Advanced device security and performance optimization
4. Backup and Recovery:
- Daily backups with unlimited storage capacity
- Comprehensive disaster recovery plan with guaranteed recovery times
5. User Management:
- Full user account administration and onboarding/offboarding processes
- Advanced security features like SSO, MFA, and biometric authentication
5. Security:
- Continuous security monitoring and threat intelligence
- Regular penetration testing and compliance assessments
6. Strategic IT Consulting:
- IT strategy development and regular reviews
- Technology roadmap planning
- Quarterly business reviews to align IT with business goals
7. Cloud Services:
- Cloud infrastructure management (AWS, Azure, etc.)
- Cloud migration services and ongoing optimization
8. Vendor Management:
- Coordination and management of third-party IT vendors
- Procurement and asset management services